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From: Shane Schamber
Sent: Thursday, August 14, 2008 9:15 AM
To: Steve Eyton
Subject: RE: Thank you
Dear Expetec team,
Vallivue School District would like to thank you for the tremendous job you did in helping us to setup the technology in our new elementary school. Your team followed our directions to the letter. We were impressed with how clean and tidy all of the installations you did for us looked. Everyone in the building from teachers, technicians to custodians commented about your pleasant manner and professionalism. We want to thank you for your assistance to Vallivue School District.
[Expetec was privileged to set up 156 computers for the new Lakeview Elementary School. Learn more about Vallivue School District at www.vallivue.org]
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Expetec has been a great find for this office. For the last 2 years, they have provided us with off-premises back-up, serviced our network -- sometimes remotely from their office, and handled any repairs. We have bought two computers and a server through them with excellent results. If new equipment is being installed, or a computer has to be taken from the office, they provide and set-up backup equipment so that we can continue working.
Expectec is a real "keeper".
Richard L. Alban, Atty.
1224 1st St. So., #301
Nampa, ID 83651
(208) 466-6781
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Expetec has been a good resource for my business and personal computer needs. They have an experienced and friendly staff that are easy to work with. And, I appreciated their committment of supporting the communities that they serve.
Scott DeChambeau
Jiffylube
www.jiffylube.com
Scott owns Jiffy Lube locations in the Caldwell and Fruitland areas of Idaho.
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From the maker of the Trailer Safety Lock, found at www.trailersafetylock.com:
California Vehicle Supply
Steve and Leslie Eyton
Expetec Technology Services
1904 East Chicago Street, Suite C
Caldwell, ID 83605
April 21, 2008
Dear Steve and Leslie:
I would like to take a few moments to thank you and your entire staff for all the hard work, patience, support, and quality work your company has provided my company. Your attention to detail, going beyond my expectations, asking the critical questions, and then providing workable and understandable answers was and is outstanding.
As a direct [result] of your efforts, my company’s web page is both a quality site and a successful site. The number of hits continues to increase, I continue to receive calls and comments, and this has had an enormous impact on my continued success.
It is nice to know I can call or stop by at any time and receive a warm, smiling welcome that reflects your dedication to service and customer satisfaction. Your staff has never failed to deliver when I call and Jack has been extremely helpful and patient when with me on more than one occasion.
Again, thank you for helping me [as] I trudge down that happy road to success. You have been a major contributor to that success and I am grateful and thankful.
Sincerely,
James E. Spence, III
3800 Whistling Heights Way, Nampa, ID 83687 (208) 249-5944
California Vehicle Supply
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Expetec is a great company! They have an uncomparable response time! They are quick to fix, alleviate and repair any problem we have had. They provide great customer service and reasonable rates. I would recommend them to any small, medium etc business. Steve and his family have a great work ethic and we appreciate everything they do for us.
Rhonda Dahm
Regional Director
Above & Beyond Home Health Care
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I think what I like most about your service is the fact that you are prompt, knowledgeable and trustworthy. I know that when I call you, you will guide me with your expertise as it works for me, not what you get out of it. I value your honesty and integrity because I know that if it won't work for me, you won't recommend it and that when you do recommend something, it is because you believe in it. It is so nice to have someone who knows what they are doing and doing it with integrity!
Kim Lewis, President
Confident Woman Training Center
Leadership In Motion
PO Box 907
Nampa ID 83651
www.leadership-in-motion.com
www.moreconfidentwoman.com
kim@leadership-in-motion.com
208-989-5102
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PROMPT SERVICE
KNOWLEDGEABLE
GREAT CUSTOMER SERVICE
VERY AFFORADABLE
Rick Serratos
The Sign Shoppe, LLC
3610 E. Cleveland Blvd.
Caldwell, ID 83605
208-455-0150
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Expetec was easy and fast to work with. I had been slow about getting my software updated and waited until the last minute before my old stuff expired. They were able to get my computer taken care of the day I called with no worries.
Katie Malm
Sensaria Natural Bodycare
Caldwell, ID
www.katiemalm.com
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"Steve and Leslie of Expetec are the only IT experts I will use or recommend
to my clients. I am a certified identity theft expert, but I am not an expert
in technology, and Steve is the only one I will trust with anything IT. The
way they take care of their customers is amazing, and they pass on their
knowledge freely."
Warmly,
Aspen Morrow, CITRMS
President
Aspen Consulting & Associates
208.467.0358
208.870.9238
www.TheIDentityTheftExerts.com
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Hometown Marketing
P.O. Box 1081
Caldwell, Idaho 83606-1081
joe@htmaps.com • www.htmaps.com
208-412-9558
Steve, Leslie and Jack,
I just wanted to drop a line and say thank you for your quick, professional service when my computer went down.
Your help — both with this crash and in helping to prepare myself for just such an event — literally saved me several weeks worth of work.
My computer experienced a fatal crash just as I was on my way out of town for a business trip. I called Steve the next morning to have him come take a look at what happened. Jack picked up my computer and took it back to the office with him. Once there they used more safeguards and treated my equipment with greater care than I normally would when doing my own maintenance, going the extra mile to ensure that no critical data would be lost.
Fortunately, Steve had convinced me several months earlier to institute a thorough automated backup system. He had things set up so that all my critical information was backed up several times a day. Steve simply restored those backups, checked the computer to make sure it was in working order, and returned it to me before I even returned from my trip. All I had to do was determine what work I would have to recreate from the few hours since the last backup and I was back up and running without missing a beat.
Expetec and the Eytons provide great service and just may save your business from crisis. I have been very impressed with them and have always enjoyed working with them.
Please feel free to share this with anyone who may be interested in hearing some unsolicited praise about your business.
Thanks again for your help. I hope I never have to call you again. :)
Joe Rowley
Owner - Hometown Marketing
412-9558
Be sure and visit Joe's websites, www.couponcalendarsofidaho.com and www.htmaps.com, and definitely contact him for your advertising needs!
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